Please click the image below to download a helpful guide to assist with your participation in the 2023 COAT Conference.
Online or ‘virtual’ conferences make it simple to meet, communicate, learn, and connect when some people are unable to come together physically at an event.
Featuring an online component where the conference content is broadcast allows people to participate from anywhere in the world – in fact, it is likely that you will have the chance to engage with an entirely new global audience of industry colleagues.
Online conferences allow professional development and education to be delivered ‘remotely’, and provide an important opportunity to share and engage with industry colleagues and providers, in a convenient environment.
As an added bonus – there are no travel and accommodation expenses when accessing the conference remotely, meaning the carbon footprint is reduced!
You will be provided with a unique log-in to access presentations from the convenience of your office or home.
Online or ‘virtual’ events can feature a range of presentation session formats. These may include keynote presentations, panel discussions, and workshops. There will also be LIVE moderated ‘question and answer’ sessions (Q&A).
If you will be participating in the conference from within your workplace, you will need to ensure that your workplace firewall does not block access to the streaming platforms of the sessions and networking functions. You should check access with your IT department as early as possible as it may take a few days or weeks for your request to be processed.
Below is a list of all the streaming platforms that will be used during the online conference. Your IT department will need to whitelist these programs to enable you to access the online events.
If you have any concerns or questions about accessing the online conference platform, please email mail@conferencedesign.com.au
*These are not weblinks and cannot be tested via copy & paste into an internet browser
Please note: If you are accessing the platform using Google Chrome, then you should experience no issues gaining access to the online conference portal from within your workplace. If the above sites are not whitelisted, then your organisation may block access to the streamed presentations and conference sessions and you will not be able to watch any of the sessions.
You will not need to download specific software to participate in the online conference. You will be provided with a web-link prior to the commencement of the conference to our online conference platform called OnAIR.
OnAIR:
The online conference platform (OnAIR) has been designed specifically to be accessed via Google Chrome.
Using other internet browsers, such as Firefox, Safari, Internet Explorer, Microsoft Edge etc will likely impact your ability to successfully log into the online conference platform and view sessions.
If you do not have Google Chrome installed, click the logo below to download and install.
Please note: If Google Chrome is not set as your default browser, you will need to copy and paste your auto-log in link and paste it into the URL bar of Google Chrome.
The Meeting Hub is a feature of the online system which allows you to engage in real-time discussions with other attendees and exchange contact details.
Users can communicate via direct message, live chat, video call, arrange set meetings, and export the contacts they have gathered, at any point throughout the event.
When using Meeting Hub delegates search for attendees, request meetings, and once accepted, engage in video conversations.
This will refresh the portal data and can fix many issues such as:
This is generally one of the first steps you should follow if you are experiencing technical difficulties.
Click the below image to enlarge.
Open the page inspector in your browser.
This can be done by:
A window will open in your browser.
Right-click on the refresh button, found to the left of the URL bar, and select Empty Cache and Hard Reload.
Click the below image to enlarge.
To check these settings have been allowed:
Click the below images to enlarge.
Click on the lock icon in the URL bar and then click cookies.
Then in the blocked section allow cookies relating to the OnAIR portal to allow the session to run.
Click the below images to enlarge.
To check this:
If there is a dropdown arrow on the device option, it means their computer is using multiple audio devices and the sound might be going through a different device.
To disable the other devices right click on the speaker icon again and select open sound settings. In the sound settings select manage sound devices.
Select any device not in use and disable them. Then, close the portal and then re-open it.
Click images to enlarge.
Click images to enlarge.
To check what extensions are currently running in Google Chrome:
In this window, you can check which apps and extensions are currently running in an attendee’s browser.
Certain apps and extensions can block the OnAIR portal and cause issues with video/audio/connecting to sessions (such as ad blockers, pop up blockers, etc.).
Extensions and apps can be turned off by selecting the blue slider icon in the bottom right corner of each app/extension.
A personalised link will be sent to you via email prior to the event. Please check your junk folder if you do not receive the access email.
If you do not receive the email at least 5-days from the event, please contact mail@conferencedesign.com.au to have it re-sent to you.
Registration includes:
No. All payments, or evidence of pending payments, need to be received by Conference Design before the online portal link will be sent to you. Full payment of your registration fee is due within 14 days of submitting your registration for the event.
Please refer to the registration key dates on the registration page on the conference website, or contact us at Conference Design if you have more questions – mail@conferencedesign.com.au
During sessions, there is a Live Q&A (Question & Answer) function where you are able to ask presenters questions by typing in the text field.
Questions posted during the session will be moderated by the session chair. At the end of each session, the session chair will be streamed alongside the presenter and ask them your questions.
Following the sessions, you will have the option to contact the presenter/s through the ‘Meeting Hub’ – which is like an online meeting room – with further questions.
The program session times are shown in AEST time. The committee considers all Australasian time zones and those of other regions where delegates will be based when creating the program. To check your timezone please click here.
You will be able to change the timezone in the online conference portal, so that session times reflect your timezone.
Every online conference program will vary – some will feature a combination of pre-recorded and live presentations, others may have pre-recorded content only.
Please get in touch if you would like to know more about this element of your conference – mail@conferencedesign.com.au
Please contact mail@conferencedesign.com.au and one of our team members will be happy to assist you.
